Your personal data is a trust we safeguard wholeheartedly. This Privacy Policy clearly explains how empare88 collects, uses, stores, and protects your information as a player.
Six core principles that underpin how empare88 manages your personal data responsibly and transparently.
All data transmitted between your device and empare88 servers is protected by 256-bit SSL encryption — the same technology used by leading financial institutions worldwide.
Your personal data will not be sold, rented, or shared with any third party for marketing purposes without your explicit consent.
You have the right to review, amend, or request deletion of your personal data at any time via your account settings or by contacting our team directly.
Empare88 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data protection legislation in force.
Your data is stored on servers protected by multi-layered security systems, regular backups, and strict access controls to prevent unauthorised access.
In the event of any data breach that may affect you, empare88 is committed to notifying you within 72 hours of becoming aware of the incident.
This Privacy Policy describes empare88's practices regarding the collection, use, disclosure, and protection of your personal information. By using the empare88 platform, you agree to the terms set out in this Privacy Policy. Please read this document carefully.
Empare88 takes your privacy very seriously. We understand that when you register and play on our platform, you are entrusting us with your personal information — and we do not take that trust lightly.
This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), which establishes the framework for the collection, processing, and protection of personal data in commercial transactions in Malaysia. We operate in accordance with these legal requirements and continually strive to exceed the minimum standards set.
This document applies to all services offered by empare88, including the official website, mobile app, and all related products and services. By accessing or using any empare88 service, you agree to the collection and use of information as described in this policy.
Empare88 collects various types of information depending on how you interact with our platform. The table below provides a complete overview of the data categories we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Required for KYC |
| Contact Data | Email address, phone number, residential address | Required for account |
| Financial Data | Bank account number, bank name, transaction records | Required for payments |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, game preferences, and active session duration | Automatic |
| Communication Data | Customer support chat logs, incoming emails | Where applicable |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as health information, religious beliefs, or political views unless specifically required for a responsible gaming programme you have voluntarily enrolled in.
Empare88 collects your personal information through several key channels:
Automatically collected data helps us improve platform performance, detect fraudulent activity, and ensure the security of your account. None of this data is used to identify you personally unless combined with your identity information.
Every piece of data we collect has a clear and legitimate purpose. empare88 uses your personal information for the following purposes:
We will not use your data for any other purpose not stated here without obtaining your consent first.
Empare88 does not sell your personal data to any party. However, there are limited situations where we need to share certain information with others:
We work with carefully selected third-party companies to support our operations, including payment gateway providers, identity verification services, cloud infrastructure, and analytics. All these providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.
Empare88 may disclose your personal information to government authorities, law enforcement bodies, or regulatory agencies when required to do so under Malaysian law, or when we believe such disclosure is necessary to protect the rights, property, or safety of empare88, our players, or the public.
Should empare88 be involved in a merger, acquisition, or sale of assets, user data may be transferred as part of the business assets. Players will be notified in advance should any such change affect how their data is processed.
In all data sharing scenarios, empare88 ensures that the recipients uphold a level of data protection equal to or higher than that set out in this Privacy Policy.
Protecting your personal data is empare88's top priority. We implement a comprehensive range of technical and organisational security measures to prevent unauthorised access, use, or disclosure of data.
While we take all reasonable precautions, no system is entirely immune to cyber threats. We encourage players to take their own protective steps, such as using strong passwords, enabling 2FA, and never sharing their login credentials with anyone.
Empare88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
When data is no longer needed, it will be securely deleted using methods that ensure it cannot be recovered or accessed again.
The empare88 website and app use cookies and similar technologies to enhance the user experience and ensure certain features function correctly.
You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the empare88 platform.
Empare88 does not use third-party cookies for advertising purposes that track your activity across other websites. Our cookies operate exclusively within the empare88 domain.
Under Malaysia's PDPA and empare88's policy, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct any personal data that is inaccurate or incomplete.
You may request deletion of your personal data under certain circumstances permitted by law.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another service.
In certain circumstances, you may request that we restrict how we process your data.
To exercise any of the rights above, you may contact our data protection team by email at [email protected] or via live chat on the platform. We will process your request within 30 business days.
Empare88 is a platform designed exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store personal information from children or minors under the age of 18.
If we discover that personal information belonging to a minor has been collected without proper age verification, we will take immediate steps to delete that information and close the relevant account. Parents or guardians with concerns about this are encouraged to contact us promptly.
Empare88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. The "Updated" date at the top of this document will be revised whenever any amendment is made.
For changes deemed material — such as significant changes to how we use or share your data — we will provide more prominent notice through one or more of the following methods:
Continued use of the empare88 platform after amendments take effect indicates your acceptance of the updated policy. If you do not agree with the changes, you may close your account and request data erasure in accordance with the procedure set out in Section 9.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. We are committed to addressing all privacy-related enquiries promptly and seriously.
The empare88 Data Protection Team can be reached via:
We aim to respond to all privacy-related enquiries within 3 business days. For more complex cases requiring deeper investigation, we will keep you informed of progress within 30 business days as required under Malaysia's PDPA.
If you feel we have not addressed your privacy concerns satisfactorily, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia appointed under PDPA 2010.
Play with peace of mind at empare88 — a platform that protects your privacy with the highest-grade security technology and a genuine commitment to every Malaysian player.